Data Deletion Policy

Last updated: November 2024

This policy explains how you can request the deletion of your personal data collected through this website and associated services, in compliance with the General Data Protection Regulation (GDPR) and applicable Spanish legislation.

1. Right to Erasure (Right to Be Forgotten)

As a data subject, you have the right to obtain the deletion of your personal data when one of the following circumstances applies:

The personal data is no longer necessary for the purposes for which it was collected
You withdraw the consent on which processing is based and there is no other legal basis
You object to processing and there are no overriding legitimate grounds
The personal data has been unlawfully processed
The data must be erased to comply with a legal obligation
The data has been collected in relation to information society services offered to minors

2. What Data Can Be Deleted

2.1. Personally Identifiable Information

Full name
Email address
Phone number
Company information
Any data provided in contact or subscription forms
Communication history with Aita Ventures

2.2. Analytics Data

Analytics data collected through Google Analytics is aggregated and generally not directly identifiable. However, you can:

Delete cookies from your browser
Use Google Analytics opt-out tools
Configure your browser to block analytics cookies

2.3. Data That Cannot Be Immediately Deleted

Some data may be temporarily retained if:

There are legal retention obligations (accounting, tax, etc.)
It is subject to ongoing legal proceedings
It is necessary to establish, exercise, or defend legal claims
It is necessary for fraud prevention and security

3. How to Request Data Deletion

3.1. Request Method

You can request deletion of your personal data through:

Email: hola@aita.ventures
Subject: Personal Data Deletion Request

Required information in your request:

Your full name
Email address associated with the data
Description of data you wish to delete
Any additional information to help us locate your data
Justification for your request (optional but recommended)

3.2. Request Form

In your email, include the following information:

Full name: [Your name]
Email: [Your email address]
Data to delete: [Describe what data you want deleted]
Reason: [Optional: explain why you request deletion]
Request date: [Date]

4. Verification Process

4.1. Identity Verification

To protect your privacy and security, we must verify your identity before proceeding with deletion:

We may request additional information to confirm you are the data subject
We may ask you to verify access to the registered email address
In specific cases, we may require a copy of your identity document

4.2. Authorization Confirmation

If you request data deletion on behalf of another person:

You must provide proof of legal authorization
We may require documentation proving your legal representation

5. Processing Timelines

5.1. Response Time

Initial confirmation: Within 5 business days
Complete processing: Within 30 calendar days from receipt of your verified request
Extension: In complex cases, we may extend the period to 60 days, notifying you of the reason

5.2. Deletion Notification

Once deletion is complete, we will notify you of:

What data has been deleted
The deletion date
Any data that has been retained and the reason
Information about your right to file a complaint with the supervisory authority

6. Scope of Deletion

6.1. Affected Systems

Deletion includes:

Contact and subscriber database
Contact form records
Email correspondence files
Backup copies (will be deleted in the next update cycle)
Customer relationship management (CRM) systems

6.2. Third Parties

If we have shared your data with third parties (service providers):

We will inform them of your deletion request
We will take reasonable steps to ensure they also delete your data
We will inform you about the third parties contacted

7. Exceptions to Deletion

We may refuse or limit your deletion request if:

7.1. Legal Obligations

Spanish or European law requires us to retain certain data
Accounting and tax obligations (generally 6 years)
Data necessary to comply with sector regulations

7.2. Legitimate Interests

Establishment, exercise, or defense of legal claims
Protection of freedom of expression and information rights
Archiving purposes in the public interest, scientific or historical research

7.3. Security and Fraud Prevention

Data necessary to prevent fraud
Information related to security activities
Records of suspicious or malicious activities

8. Anonymized Data

After deletion:

We may retain aggregated and anonymized statistical data
This data does not personally identify you
It is used exclusively for aggregate analysis and service improvement

9. Impact of Deletion

When requesting data deletion:

You will lose access to any service requiring your information
You will not receive personalized communications
You will need to provide your information again if you wish to use our services in the future
Your preferences and personalized settings will be deleted

10. Alternatives to Deletion

Before requesting complete deletion, consider these alternatives:

10.1. Restriction of Processing

You can request that we limit the use of your data instead of completely deleting it.

10.2. Objection to Processing

You can object to certain types of processing while maintaining your account active.

10.3. Preference Updates

You can update your communication preferences without deleting all your information.

11. Additional Rights

In addition to the right to deletion, you have other rights related to your data:

Right of access: Request a copy of your data
Right to rectification: Correct inaccurate data
Right to portability: Receive your data in a readable format
Right to object: Object to certain types of processing
Right to withdraw consent: Without affecting the lawfulness of prior processing

For more information, see our Privacy Policy.

12. Complaints

If you are not satisfied with how we have handled your deletion request, you have the right to file a complaint with:

Spanish Data Protection Agency (AEPD)
C/ Jorge Juan, 6
28001 Madrid, Spain
Phone: +34 901 100 099 / +34 912 663 517
Website: www.aepd.es

13. Contact

To request deletion of your data or if you have questions about this policy:

Aita Ventures
Email: hola@aita.ventures
Address: Paseo de la Castellana 129, Madrid, Spain

By using this website, you acknowledge that you have read and understood this Data Deletion Policy. We are committed to protecting your privacy and respecting your rights under GDPR and Spanish legislation.